Return & Refund Policy

RETURN & REFUND POLICY

Last updated: September 25, 2026

At Earthlings Only, many of our products are made to order specifically for you. Because of this, our return policy differs from that of a traditional retail store.

Please review sizing, product details, and your shipping information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 14 days of delivery.

Email us at earthlingsadmin@gmail.com and include:

• Your order number
• A description of the issue
• Clear photos showing the problem

If your claim is approved, we will arrange a replacement or refund at no additional cost.

Wrong Size or Change of Mind

Because our products are made to order, we generally do not accept returns or exchanges for incorrect sizing, buyer’s remorse, or change of preference.

Please check the product’s size chart carefully before ordering.

If you have a sizing issue, feel free to contact us. While we cannot guarantee an exchange, we will do our best to help where possible.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

If an address is incorrect and the order has not yet entered production or shipped, contact us as soon as possible and we will try to update it.

Once an order has shipped, we cannot guarantee that the address can be changed.

Orders returned due to an incorrect or incomplete address may require additional shipping charges to resend.

Lost Packages

If tracking shows no delivery and your package appears to be lost in transit, contact us at earthlingsadmin@gmail.com.

We will work with the shipping carrier or fulfillment provider to investigate the issue.

Earthlings Only is not responsible for packages marked as delivered by the carrier that are later reported missing or stolen, although we will do our best to help.

Order Cancellations

Because many products are made to order, orders may enter production shortly after being placed.

If you need to cancel an order, contact us immediately at earthlingsadmin@gmail.com.

We cannot guarantee cancellation once production has started.

Refunds

Approved refunds will be returned to your original payment method.

Please allow several business days for your bank or payment provider to process the refund after it has been issued.

Original shipping charges are generally non-refundable unless the order arrived damaged, defective, or incorrect.

Final Sale Items

Items marked as final sale cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Contact Us

For return, refund, exchange, or order issues, contact:

Earthlings Only
earthlingsadmin@gmail.com